eToken PKI Client questions & answers

Provides a library to create a secure connection to exchange information
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Question by Stephanie Lafever
327 views
January 9, 2018
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Answer by Sean Hill

The Aladdin Knowledge Systems Ltd. has been acquired by the SafeNet Inc. The downloads and products have merged with the new company. There is a page with token downloads but you'll have to forward an inquiry in order to obtain the necessary downloads. No mention about the license type is displayed, but you have the possibility to download the installation packages from the Software Informer application page.


There are two downloads available, one for 32bit and one for 64bit.

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Question by Guest
483 views
March 9, 2017

How to install the eTicket software on the PC of my boss?

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Answer by Robert Polubinski

As far as I know, these type of applications come with a certain device since they provide sentinel security and licensing protections for various applications. Therefore, attach the device you have and simply launch the application that appears after the device has been inserted. Follow the on-screen instructions and that's it.


Additionally, read the guide that comes with the software for additional configuration.


The software is also available on the following website, but you need an account to download it: http://www3.safenet-inc.com/support/etoken_download.aspx

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Question by Guest
748 views
October 7, 2014
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Answer by Robert Polubinski

The name of the etoken PKI client is now SafeNet Authentication Client and the users who use it for the desktop platform can install MobilePASS as it's the same thing. Since the product is not on the Play Store, you need to access the official website in order to obtain the product. Download the APK file, transfer it to your phone and install it. Make sure to check Unknown sources in the Settings > Developer options area.

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Answer by Dan Angel

I recommend you to upgrade the application to the latest version compatible with your computer. First step is to uninstall the software using Add or Remove Programs feature:
If you use Windows XP or bellow you can go to Start > Control Panel > Add or Remove Programs. In the Currently installed programs box, click on the eToken PKI Client program and then click Remove.
If you have Windows Vista or above you need to go to Start > Control Panel > Programs > Programs and Features. Select the application and click on Uninstall.
After that, you can visit Software Informer review page of the product in order to obtain a link to the official download. Click the green Download button, save the file to your computer and install the application following the provided steps.

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